I believe relationships are still the most important thing in our business. The relationship we have developed with Midwest Insurance has been an integral part of our growth and success as an agency. If you make a checklist of everything you would need from a carrier to be successful: good products, ease of doing business, services, technology. Midwest checks the box on all of these. There is one area however, that I feel they rise above. Communication. In an online era, they have not forgotten the importance and power of personal relationships.
Working with Midwest Insurance has been one of the reasons for our success. The process is simple and fast - from entering data to approval. One of the most important aspects of doing business with Midwest is the total involvement of all personnel if a problem should arise. You are never alone in dealing with an issue -underwriting, accounting or audit - you can depend on any of the Midwest employees, managers or owners to assist you in resolving the matter. Midwest always shares their time, knowledge and experience with the agency. They are an awesome partner in this industry.
Midwest's dedication to meeting customers' needs has put them at the top of our list of trusted partners. No matter what the difficulties our clients face, we can trust that Midwest is going to treat our clients with respect and get the job done. Midwest is a true partner for Troxell.
Senior Vice President
Midwest is best described by the word "friend." Midwest has been a loyal friend to our agency. They do an excellent job of taking care of our clients. Their claim's department is second to none. The people of Midwest conduct business with integrity and fairness. We are honored to represent Midwest.